Terms & Condition
CAREFULLY READ AND UNDERSTAND THESE TERMS BEFORE ORDERING
ANY PRODUCT THROUGH THIS WEBSITE
ATTENTION: This is a binding Agreement (the
"Agreement") between you, the individual or entity
accessing, using or purchasing Product from this Website
("you," "your" or "Customer")
and {{brand.name}} ("{{brand.name}},"
"we," "our" or "Company") the
owner and administrator of this Website and all content
contained herein (collectively, "Website").
IT IS STRONGLY RECOMMENDED THAT YOU REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING OR BUYING ANY PRODUCT THROUGH THE WEBSITE
{{brand.name}}
{{brand.phoneNumber}}
{{brand.address}}
The following terms and conditions are a legally binding
agreement which govern your use of our website and purchase
of products on our website. Please review the entire
agreement carefully. When you submit an order for our
product, you are certifying that you have read and agree to
all terms and conditions contained in this agreement.
Credit Card Descriptor
By ordering Products from Us, You authorize us to charge Your credit card accordingly. Please be aware that the descriptor (or subject line) that appears on Your credit card statement will appear as {{brand.product.descriptor}}. If You have any questions about the descriptor on Your credit card statement, You should call Our Customer Service Department.
1. Offer:
By placing an order, you agree that you will be billed as
{{brand.product.descriptor}}, for a one-time purchase of any
of the following:
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2. Refund Policy
2.1. We refund all cases of fraud and unauthorized transactions. Call {{brand.phoneNumber}} to obtain a refund. Additional refunds are issued at the discretion of the company. We strongly encourage our valued customer to call our customer support staff to obtain RMA ( Return Merchandize Authorization) Number to help us expedite the refund process. Packages marked Return to Sender or refuse delivery may take longer than normal time to credit processing time. The refund will require 3 to 5 business days for approval. By hitting the Submit Button (order button) on our site shows that you are fully aware of and agree to all our terms of our stated refund and return policy.
2.2.Repetitive refunds are not permitted unless the product,
as delivered to you, is defective. We reserve the right to
refuse a refund to any customer who repeatedly requests
refunds or who, in our judgment, requests refunds in bad
faith.
2.3. In order to process your refund, you must supply us
with your name and delivery address. If you provide us with
insufficient or incorrect information your refund will be
delayed.
2.4. Once a refund has been approved please allow for up to
10 days for the refund to be applied.
2.5. Depending on the bank that issues the credit card, your
refund can take up to ten (10) days to appear on your credit
card statement. If you have any questions about whether a
refund has been issued by us, please call Our Customer
Service Department.
2.6. Shipping and handling costs are not refundable.
2.7 Return Policy
In order to obtain your refund for either opened or unopened packages, you must contact customer service by phone and obtain an RMA (Return Merchandise Authorization) number to place on your package. Write this number on the outside of the shipping package, and send the product back to our fulfillment center at the address listed below, within thirty (30) days from the order received date. In order for your refund to be processed the product must arrive at our fulfillment facility within thirty (30) days from the order received date. You pay for return shipping. Once our fulfillment center has received the package and relayed the correct information to us, you will be issued a refund. Your refund will be credited back to your bank account, and may take up to 10 business days to show in your statement, depending on the speed of the processing bank.
3. Shipping Terms
When we ship the Product to you, our standard priority mail service is managed
via the United States Postal Service (packages will be shipped and delivered within
{{brand.shippingLength}} from the order date). Please note that shipments are not
sent out on Saturdays, Sundays, or any Holidays.
4. GENERAL
These terms and conditions apply to ALL transactions made on
or through this Website. This Agreement is intended to be
governed by the Electronic Signatures in Global and National
Commerce Act. You manifest your agreement to the terms and
conditions in this document by any act demonstrating your
assent thereto, including clicking any button containing the
words "I agree" or similar syntax, or by merely
accessing the Website, whether you have read these terms or
not. It is suggested that you print this form for your
personal records.
By placing an order with us, you will be deemed to have read, understood, and agreed to these Terms and Conditions of Use (collectively, "Terms"). If you do not agree to be bound by these Terms, you may not access or use the Website, or purchase any Product(s) through the Website. By accessing, using or ordering Product(s) through the Website, you affirm that you have read this Agreement and understand, agree and consent to all Terms contained herein.
5. PRODUCT RETURNS
5.1. How to Return Your Order
To return a Product for an exchange due to shipping damage
or when cancelling your order, you will need to obtain a
Return Merchandize Authorization ("RMA") number by
contacting the Customer Care Department
{{brand.phoneNumber}} ( Customer Service US) .
An RMA number can ONLY be obtained by contacting the Customer Care Department by phone.
Please Note:
We cannot process or exchange Product marked "Return to Sender." To ensure that your account is correctly noted, you must send back Product returns to the address provided below along with your RMA number. The RMA number must be clearly written on the package that you are sending back. Our shipping department is NOT allowed to accept any packages without an RMA number. You will be subjected to a $9.95 re-stocking fee per each returned products. Product returns must be postmarked within five business days of receiving your Return Merchandize Authorization ("RMA") number to be eligible for a refund.
5.2 Return Address
Returned Products must be sent to the following address:
{{brand.name}} Returns Department
{{brand.returnAddress}}
We are not responsible for lost or stolen items. We recommend all returned items to be sent using some type of third party delivery confirmation system to ensure proper delivery.
6. REPRESENTATIONS; DISCLAIMERS
It is our Company mission to provide our customers with the
finest Products available. We want you to have the most
accurate information concerning the Product. The information
we communicate to you about the Product is obtained from
independent third parties. We do not warrant or represent
that Information Sources are not error-free, nor do we
warrant any Information Source or the methods that they use
to arrive at their conclusions. All Product specifications,
performance data and other information on our Websites are
for informational and illustrative purposes only, and do not
constitute a guarantee or representation that the Product
will conform to such specifications or performance data.
We do not guarantee that you will have any specific or particular result or benefit from the Product, or that your experience will match those of others who use the Product.
7. YOUR REPRESENTATIONS
You represent that you are at least 18 years of age and that
you will not permit a person under 18 to order, or use, the
Product. You represent that the information provided by you
when placing your order is up-to-date, materially accurate
and sufficient for us to fulfill your order in a timely and
efficient manner. You are responsible for maintaining and
promptly updating your account information with us and
keeping such information (and any passwords given to you for
the purposes of accessing the Website and/or purchasing
Products) secure against unauthorized access. Unless agreed
otherwise or required by applicable law, any warranties
provided in relation to the Product only extend to you on
the understanding that you are a user, and not a reseller,
of the Product. You shall not re-sell, re-distribute or
export any Product that you order from the Website.
You agree to pay for the Product and any taxes, shipping or handling of Product as such costs are specified by us on the Website when you submit your purchase order. Payment shall be made prior to delivery and by such methods as indicated on the Website (and not by any other means unless we have given our prior consent to such alternative payment methods).
8. REJECTION, DAMAGE OR LOSS IN TRANSIT
We shall not be liable and you shall not be entitled to
reject Product delivery, except for damage to the Product or
any part thereof occurring in transit (where the Product is
carried by our own transport or by a carrier on our behalf),
and where we are notified of such damage within five (5)
business days of your receipt of the Product.
9. LIABILITY LIMITATION
TO THE MAXIMUM EXTENT LEGALLY PERMITTED, WHETHER OR NOT
COMPANY WAS AWARE OR ADVSED OF THE POSSIBILITY OF DAMAGES,
AND WHETHER OR NOT THE LIMITED REMEDIES PROVIDED HEREIN FAIL
OF THEIR ESSENTIAL PURPOSE, OUR AGGREGATE LIABILITY (WHETHER
FOR BREACH OF CONTRACT, TORT OR ANY OTHER LEGAL THEORY)
SHALL IN NO CIRCUMSTANCES EXCEED THE COST OF THE PRODUCTS
YOU ORDERED. FURTHER, UNDER NO CIRCUMSTANCES SHALL WE BE
LIABLE FOR SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL
DAMAGES, LOST PROFITS, LOST REVENUE, OR COST OF COVER.SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES,SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU. THE PRODUCTS ARE SOLD AND DELIVERED TO
YOU "AS IS" WITH NO WARRANTY WHATSOEVER. EXCEPT AS
EXPRESSLY STATED OTHERWISE IN THIS SECTION, WE MAKE NO
EXPRESS WARRANTIES OR REPRESENTATIONS AND WE DISCLAIM ALL
IMPLIED WARRANTIES AND REPRESENTATIONS, INCLUDING, WITHOUT
LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.SOME
STATES DO NOT ALLOW LIMITATIONS ON HOW LONG IMPLIED
WARRANTIES LAST,SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU.
10. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Company,
its officers, directors, shareholders, employees,
independent contractors, telecommunication providers, and
agents, from and against any and all claims, actions, loss,
liabilities, expenses, costs, or demands, including without
limitation legal and accounting fees, for all damages
directly, indirectly, and/or consequentially resulting or
allegedly resulting from your misuse of the Website, or your
breach of any of these terms and conditions of this
Agreement. We shall promptly notify you by electronic mail
of any such claim or suit, and cooperate fully (at your
expense) in the defense of such claim or suit. If we do not
hear from you promptly, we reserve the right to defend such
claim or suit and seek full recompense from you.
11. NOTICES
Any notice or other communications arising in relation to
this Agreement shall be given by sending an e-mail to the
latest email address that one party has notified in writing
to the other. In the case of Company, the email address is
{{brand.email}}. In the case of sending notices to you,
Company will use the email address you provided to Company
when you ordered your Product. Such notices or
communications (where properly addressed) shall be
considered received on the earliest of (i) the email being
acknowledged by the recipient as received; (ii) receipt by
the sender of an automated message indicating successful
delivery or the email having been opened; or (iii) the
expiry of forty-eight (48) hours after transmission,
provided that the sender has not received notification of
unsuccessful transmission.
12. TERMINATION
We reserve the right to terminate your access to or use of
this Website and/or the Product should we believe that you
have violated any of the terms of this Agreement or if we
believe you have sought, in bad faith, charge backs, credit
backs, Product returns, discounts or any other conduct
designed to injure, harass or disrupt this Website or the
Company’s business operations.
13. FRAUD
We reserve the right, but undertake no obligation, to
actively report and prosecute actual and suspected credit
card fraud. We may, in our discretion, require further
authorization from you such as a telephone confirmation of
your order and other information. We reserve the right to
cancel, delay, refuse to ship, or recall from the shipper
any order if fraud is suspected. We capture certain
information during the order process, including time, date,
IP address, and other information that will be used to
locate and identify individuals committing fraud. If any Web
Site order is suspected to be fraudulent, we reserve the
right, but undertake no obligation, to submit all records,
with or without a subpoena, to all law enforcement agencies
and to the credit card company for fraud investigation. We
reserve the right to cooperate with authorities to prosecute
offenders to the fullest extent of the law.
14. SALES TAX
If you purchase any Products available on our websites, you
will be responsible for paying any sales tax indicated on
the Web Site.
15. INTELLECTUAL PROPERTY RIGHTS
The Website, and all content appearing therein, are the sole
and exclusive property of the Company or its licensors. No
license or ownership rights in or to any content of the
Website are conveyed to you by reason of this Agreement or
your purchase of Product. The Website and its content are
protected under the laws of copyright and trademark. Unless
otherwise permitted by law, you may not copy, republish or
transmit any portion of the Website without Company’s prior
written consent.
16. MISCELLANEOUS
Overdraft fees. In the event of overdraft of customer's account due to a charge for an original order or a reorder, the company is not liable for any customer's overdraft fees.
Assignment. This Agreement and the rights and liabilities of
the parties hereto inure to the benefit of their respective
successors and assigns. Company may assign this Agreement to
any successor entity. Customer may not assign without the
written permission of Company.
Severability. If for any reason a court of competent
jurisdiction or an arbitrator finds any provision of this
Agreement, or any portion thereof, to be unenforceable, that
provision will be enforced to the maximum extent permissible
and the remainder of these Terms and Conditions will
continue in full force and effect.
Attorneys’ Fees. In the event any Party shall commence any
claims, actions, formal legal action, or arbitration to
interpret and/or enforce the terms and conditions of this
Agreement, or relating in any way to this Agreement,
including without limitation asserted breaches of
representations and warranties, the prevailing party in any
such action or proceeding shall be entitled to recover, in
addition to all other available relief, its reasonable
attorney’s fees and costs incurred in connection therewith,
including attorneys’ fees incurred on appeal.
No Waiver. No waiver of or by Company shall be deemed a
waiver of any subsequent default of the same provision of
this Agreement.
Headings. All headings are solely for the convenience of
reference and shall not affect the meaning, construction or
effect of this Agreement.
Complete Agreement. This Agreement constitutes the entire agreement between the parties with respect to your access and use of the Website and you’re ordering and use of the Product, and supersedes and replaces all prior understandings or agreements, written or oral, regarding such subject matters.
Modifications. Company reserves the right to change any of
the provisions posted herein and you agree to review these
terms and conditions each time you visit the Website. Your
continued use of the Website following the posting of any
changes to these terms and conditions constitutes your
acceptance of such changes. Company does not and will not
assume any obligation to provide you with notice of any
change to this document and you acknowledge and agree to
same. Unless accepted by Company in writing, you may not
amend these terms and conditions in any way.
** Please email us anytime at {{brand.email}}. **